How quickly will I receive my order?

In-stock items ship in 1-3 business days. For custom items, please see individual product pages for specific details.

 

What if it's a gift, and I don't have time to wait?

How about a gift certificate?

Or we'd be happy to send along a printable voucher that you can gift in its stead. Please email us, and we'd be happy to send one along.

 

How will my order ship?

Cocktail Decks and pins ship via USPS Priority which takes 1-3 days. The cost is $6.95. 

Other packages ship via UPS Ground, take 1-5 business days to arrive to you, and ship for a  flat $10 shipping rate in the U.S.

We will send you tracking information via email as soon as your order has shipped.

 

Do you ship internationally?

Yes. We ship worldwide for $35 via USPS Priority Mail. It's steep, we know, but it's exactly what the post office charges us.

 

 

 

What is your return policy?

We do not accept returns of custom items. For all other products, we are happy to issue a refund less shipping for any unused merchandise returned within 7 days of its receipt. Please email us if you'd like to return an item.

 

I'm interested in a product I don't see on your site — like engraved rings, silhouette charms, or paper silhouettes.  

We no longer make those products. For silhouettes, you might want to check out lepapierstudio.com.

 

Didn't answer your question? Give us a yell!

info@loveandvictory.com